Emotions in Emails makes them super effective

When someone says to you that the email communication should be personalized and must touch emotions. Everyone will say that it is obvious and everyone should do it. But what people end up doing is using mail merge to write people name and certain other details to personalize and that’s it. In a Harvard study, … Continue reading Emotions in Emails makes them super effective

Customer Support – DNA of a Company which builds a Brand

The team which is always there for the customers, whether its Holi or Diwali or just another day. We are the “Customer Support”. We make sure that our customers are not getting affected at any point, all days of the year. A typical day of ours starts with team logging in all the support channels … Continue reading Customer Support – DNA of a Company which builds a Brand